Add any two eligible VELARO frames to your bag. The promotion is applied automatically at checkout.

If the two selected frames have different prices, the discount may apply to the lower-priced eligible frame.

Yes. You can mix eligible styles, models, and colors within the Buy 2, Pay for 1 promotion.

Yes. VELARO sunglasses are designed with UV protection to help block UVA and UVB rays.

Specific lens features may vary by model, so we recommend reviewing the product information on the individual product page.

Lens specifications may vary by model. If a frame includes polarized lenses, this will be indicated on the product page.

VELARO offers men’s, women’s, and unisex styles. Many of our frames are designed with versatile proportions that work across different face shapes and personal styles.

Most VELARO frames are designed with a standard universal fit. Fit may vary slightly depending on the frame shape and design.

Where available, specific measurements or additional fit information will be shown on the product page.

Yes. VELARO ships internationally to eligible destinations worldwide.

Availability may vary in certain countries or territories due to carrier, customs, or local restrictions.

Orders are typically prepared and transferred to the shipping carrier within 3 to 5 business days.

After dispatch, estimated delivery is generally 5 to 12 business days.

Delivery times may vary depending on destination, customs processing, carrier operations, holidays, and local delivery conditions.

Once your order has been dispatched, tracking information will be sent to the email address used at checkout.

Tracking may take up to 48 hours after dispatch to begin displaying updates.

First, check your spam, junk, or promotions folder.

If you still cannot find your order confirmation, contact us at info@velaroeyewear.com with the full name used for the purchase.

Depending on your country, your order may be subject to VAT, GST, customs duties, import taxes, brokerage fees, or other local charges.

Where these charges are not included at checkout, they may be collected separately by the carrier or local customs authorities.

Available payment methods depend on your market and may include major credit and debit cards, Shopify Payments, PayPal, Klarna, Apple Pay, Google Pay, and other options displayed at checkout.

Klarna is available to eligible customers in supported markets.

Availability, approval, installment options, and payment terms are determined directly by Klarna.

Contact us as soon as possible at info@velaroeyewear.com.

We will make reasonable efforts to update or cancel the order before fulfillment has advanced, but changes cannot be guaranteed once processing or shipping has begun.

Eligible products may generally be returned within 30 days of delivery, subject to the conditions in our Returns & Refund Policy and any mandatory consumer rights that apply in your country.

Contact us promptly at info@velaroeyewear.com.

Please include your order number, a brief description of the issue, and clear photographs of the product and packaging where relevant.

Approved refunds are generally returned to the original payment method.

Once submitted by VELARO, the time required for the funds to appear depends on your bank, card issuer, PayPal, Klarna, or other payment provider.

Because Buy 2, Pay for 1 orders are promotional bundles, returning only one qualifying frame may require the order to be recalculated based on the value of the product you keep.

The refund therefore may not equal the standalone displayed price of the returned frame.

VELARO is an online eyewear brand serving customers internationally. Our products may be fulfilled through different production and logistics locations depending on model availability and destination.

You can contact our customer support team at: